Cancellation Information

Cancellation and change terms depend on the provider. We confirm them with you before you commit.

Draft for owner review — replace with your confirmed cancellation policy before launch.

Cancellation and change terms

Each provider sets its own terms for cancellations, changes and no-shows. When we confirm availability on WhatsApp, we also share the terms that apply to your activity so you can decide with full information.

Weather and sea conditions

Wind, waves, heat and rain can affect outdoor activities. If conditions are unsuitable, the provider may propose a different time, a different plan or a rescheduled date. Details are confirmed with you on WhatsApp.

If you need to change or cancel

Message us on WhatsApp as early as you can, mentioning your activity and date.
We will check with the provider and tell you which options are available.

Questions

See our FAQ, read the terms or contact us.